Drag a connector chip, or click one then click any target node.
Webhook Trigger
Trigger a workflow from API events, delivery receipts, billing, or external systems.
DeveloperStep 1
SMS AI Agent
Automate SMS FAQ, order tracking, lead capture, sales follow-up, STOP/HELP compliance, and handoff.
MessagingStep 2
Send SMS
Send OTP, alerts, reminders, fallbacks, and two-way notifications.
MessagingStep 3
Send WhatsApp
Send approved templates, rich messages, session replies, and handoff prompts.
MessagingStep 4
Send RCS
Send verified RCS rich cards, suggested replies, carousels, and SMS fallback messages.
MessagingStep 5
Omnichannel Fallback
Route between SMS, RCS, WhatsApp, chat, voice bot, IVR, and live agent when a path fails or escalates.
Omni Workflow BuilderStep 6
Voice Bot Transfer
Escalate chat, WhatsApp, SMS, or RCS conversations into an Omni voice bot session.
VoiceStep 7
Voice IVR Transfer
Transfer voice bot or customer calls to IVR menus and live-agent queues.
VoiceStep 8
Agent Route
Transfer to contact-center agents by skill, priority, language, queue, and availability.
Contact CenterStep 9
Audit Log
Write tenant-scoped audit evidence for compliance, security, billing, and support.
AdminStep 10
EndFlow
Disconnect, transfer, close conversation, stop campaign, or complete workflow.
IVRStep 11
11 nodes · 0 connectors · Drag empty canvas space to move around. Drag the grip on a node to reposition it.